CONFERENCIAS

Citibanamex: Priscila Williams, Head (VP) of User Experience & Service Designe

Frost & Sullivan: Sebastián Menutti, Indusrty Principal

Myappsoftware: Yesenia Meneses Juárez, Country Business Manager

L’Oréal: Eduardo Garcés, CAO – Chief Analytics Officer

Uber: Eugenio Fonseca, Head of Community Operations LATAM

Google Cloud: Pilar Mercado, Sales Director

PwC México: Fernando Román, CyberSecurity & Privacy Partner

Red Hat: Javier Cordero, Director General para México

Opinno: Sara Álvarez, Innovation & Strategy Director at Opinno Latin America

Atento México: Rodrigo Llaguno, Director General

Telelink: Ramón Santoyo, Presidente Grupo Telelink

Genesys: Verónica Lumbreras, VP Country Manager

DECSA Consultores: Rosa Ma. Barreiro, Directora General

Banorte: Karina González, Directora de Contact Center

Telvista: Laura Olivas, Directora General

City Express: Abner García, Director Ejecutivo Contact Center & Business Strategy